Privacy Policy
Effective Date: January 1, 2026
PRIVACY POLICY
1. INTRODUCTION
Shofu Dental Corporation, doing business as Shofu Lab USA ("we," "us," or "our"), is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information on our website.
2. INFORMATION WE COLLECT
Personal Information: Name, email, phone number, billing/shipping address, and payment details.
Professional Information: Dental license number, NPI number, practice/lab name, and business type.
Usage Data: IP address, browser type, and interaction with our Site (via Cookies).
3. USE OF INFORMATION
We use your information to:
Process orders, payments, and shipping.
Provide customer support and handle warranty claims for equipment.
Send transactional emails (invoices, shipping notifications).
Send marketing communications (only if you have opted in).
Comply with applicable legal requirements.
4. SHARING OF INFORMATION
We do not sell your personal information. We may share information with:
Affiliates: Shofu Inc. (Japan) and other group companies for business administration.
Service Providers: Shipping carriers (FedEx/UPS), payment processors, and IT support.
Legal Successors: In the event of a merger, acquisition, or sale of assets.
5. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA & CPRA)
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you in the past 12 months.
Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions (e.g., retaining transaction records for tax purposes).
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt-Out: You have the right to direct us not to sell or share your personal information. (We do not sell personal data, but you may formally register this preference).
Non-Discrimination: We will not discriminate against you for exercising these rights.
6. DATA SECURITY
We implement industry-standard security measures (SSL encryption, secure servers) to protect your data. However, no method of transmission over the Internet is 100% secure.
7. CONTACT INFORMATION
For questions regarding this policy or our privacy practices:
Shofu Lab USA (A Division of Shofu Dental Corporation) Headquarters: 1225 Stone Drive San Marcos, CA 92069 USA Website: www.shofu.com / www.shofulabusa.com